Associate Director, Training & Communications - Novartis 

6/2023-Present

• Lead enterprise-wide change communications and training strategy for high-priority Marketing Operations initiatives, driving faster adoption, reduced rework, and more consistent execution across brands.

• Own communication planning and execution for Marketing Operations, ensuring clarity, transparency, and alignment across stakeholders during process changes and system enhancements

• Mentor global team members on US pharma requirements and best practices, uplifting team capability and accelerating onboarding in a highly regulated environment.

Senior Content Strategist - Epsilon

5/2021-5/2023

• Recruited as SME to guide major pharma clients (Novartis, Merck, BI, Cytokinetics) and Publicis partner agencies through content strategy, modular content adoption, and omnichannel experience design, enabling more personalized, scalable, and efficient content ecosystems.

• Delivered audience segmentation, experience maps, message maps, and modular content architecture in Veeva, directly supporting stronger brand relevance and improved customer engagement.

• Managed and developed a team using a human-centered leadership approach, resulting in high team morale, accountability, and consistent delivery in a fast-paced agency environment.​

Senior MLR Content Manager - TBWA\WorldHealth

1/1019-4/2021

• Guided agency team in developing FDA-compliant HCP and DTC content aligned with brand strategy, ensuring high-quality work that navigated MLR scrutiny while accelerating time to approval.

• Represented agency during client MLR reviews, providing real-time solutions to overcome barriers to reduce review cycle times while maintaining scientific integrity.

• Led two major brand teams (CAPLYTA, LYNPARZA) through four successful launches, strengthening client trust and helping establish TBWA\WorldHealth as the agency of record for Intra-Cellular Therapies.

• Played a central role in scaling the MLR department (tripling size) and managed full-time and freelance staff, building a more efficient and capable content management function.​​​​​

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Copywriter, The Foundry - Time Inc./Meredith      (New York, NY)

​7/2016 - Present

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• Concept and copy development for native and branded content across all Meredith and Time Inc. legacy brands

• Content creation across digital, video, and print

• Categories of focus include, but are not limited to, technology, government, finance, healthcare, fashion, beauty, food, travel, and home